About Exchanger Industries

A REPUTATION FOR QUALITY & INTEGRITY

Since our founding in 1961, Exchanger Industries Limited has built a reputation as a leading Alberta-based and globally recognized designer and manufacturer of shell & tube and air-cooled heat exchangers within the natural gas, oil and petrochemical industries.

We are known by our clients for superior execution, unwavering product quality and a relentless focus on improving project profitability. Today, Exchanger Industries is committed to building on our 60-year track record of delivering custom heat transfer solutions that increase efficiency and reduce costs.

Our international customer base ranges from Fortune 500 oil & gas companies to cutting-edge renewable energy start-ups, and they all rely on our unmatched industry experience to deliver cost-effective, innovative solutions for even the most difficult heat transfer problems.

Our Difference

Since 1961, Exchanger Industries has forged strong, long-lasting relationships by effectively meeting our customers’ needs for complete solutions that maximize full project life-cycle profitability. We do this by leveraging best-in-class engineering, design, supply chain and project management expertise to ensure our high standards are maintained from planning through delivery.

Though Exchanger Industries has called Alberta, Canada home since the beginning, we have integrated a global supply chain of rigorously qualified heat exchanger manufacturing facilities so that our customers receive the highest quality products at competitive prices.

Over six decades, we’ve gathered welding expertise and an extensive exotic alloy weld procedure library that allows us to tackle jobs that many other suppliers and manufacturers of heat transfer systems simply cannot.

And we never rest on our track record of success, working constantly to qualify and implement the newest, leading-edge Enterprise systems to maximize value for our customers. Customized 3-D CAD, Enterprise Resource Planning (ERP), Material Resource Planning (MRP), and proprietary activity cost-based estimate programs build the foundation for efficient scalability that allows us to further improve cost competitiveness while maintaining the integrity and quality that our customers demand.

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Our Vision

To build an Alberta-based, globally recognized leader in providing innovative, quality, custom heat transfer equipment, services and solutions that allow our customers to exceed their objectives for both project life cycle and product life cycle profitability.

Our roots are grounded in the oil fields of Alberta, but our customer base, our track record of projects and our supplier network spans the globe. We continue to drive international growth into our key strategic market segments in Canada, the US and the Middle East.

A refinery that produces low sulfur diesel. Air Cooler that cools down

Our Strategy

DELIVERING BEST IN CLASS SERVICES

From our headquarters in Calgary, we serve a variety of customer segments defined by industry vertical and geographic location for both new build (greenfield) and replacement or maintenance (brownfield) projects. Within these core segments, we have delivered products across Alberta and worldwide to the most recognized and prestigious Fortune 1000 energy and chemical companies for applications including:

Natural Gas Midstream

For primarily greenfield projects for compression in pipelines, as well as gas processing and fractionation. Exchanger holds a market-leading position in this segment in the Western Canadian Sedimentary Basin (WCSB) in Alberta and British Columbia and sells products to projects across North America.

Petrochemical

This includes primarily greenfield applications for oil & gas refineries as well as plants that convert Natural Gas Liquids (NGLs) to various end products such as polypropylene and methanol. Exchanger holds a market-leading position for this rapidly growing vertical in Alberta and supplies to projects in the US Gulf Coast (USGC) and the Middle East and Asia.

Upstream Alberta Oil

Exchanger supplies products for both greenfield and brownfield applications. We have the largest installed base of heat exchangers in the Western Canadian Sedimentary Basin and expect further growth in brownfield business.

Antifouling

In partnership with a global chemical company, Exchanger has developed, piloted and commercialized a proprietary coating for heat exchanger tubes. This premium product stops clogging or “fouling” in the units, which typically requires significant cleaning costs and downtime. This solution will have applications across all of our industry verticals and geographies.

Exchangers Industries is focused on delivering best-in-class equipment and services at competitive pricing. Our strategic approach dictates how we invest our time and resources to best achieve this vision and defines the following focal points to maximize value for our customers:

One-Stop-Shop
We offer a range of core heat transfer products and after-sales services, each supported by decades of experience. This allows us to act as a ‘One-Stop-Shop’ for our customers, minimizing procurement costs and streamlining project execution.

Shell and Tube in field operating in desert

Cost-Saving Design
We offer innovative designs that minimize the total cost of ownership by driving down both up-front capital costs as well as operating costs, including maintenance, energy use and downtime.

On-Time Delivery
Time is money. We deliver on time, every time and use best-in-class project management to eliminate construction delays and cost overruns.

Global Supply Chain Flexibility
We’ve developed a rigorously qualified offshore supply chain network that offers the most stringent international levels of product quality to provide customers with multiple options for delivery and pricing.

Leading-Edge Technology and Enterprise Systems
We strive for continuous improvement, innovating to bring our customers’ game-changing solutions like our proprietary antifouling coating while investing in state-of-the-art Enterprise systems to drive scalability and cost-competitiveness

Our Values

WHAT WE BELIEVE IN

We’ve learned a few things over the last 60 years, including who we are and how to treat customers right. Our values act as the foundation for everything we do and guide us as we learn, adapt and evolve in always-shifting markets.

  • Safety Above All: All employees – management, in particular – must be personally invested in a safe and healthy work environment.
  • Transparency: We believe in having our thinking made public and tested in a collegial and supportive environment. If there’s a way to improve upon one of our products or services, we want to hear about it.
  • Curiosity: We like to dig deep to find the root causes. We constantly ask “Why?” so that we can make things better for our clients and ourselves.
  • Accountability: Each of us, as part of our end-to-end business processes, is accountable to our external customers and our co-workers. Employees are encouraged to continually evaluate their duties, and the management team is committed to ensuring that accountability is always about improving outcomes, not passing the buck.
  • Commitment: When we start a job, we finish it the right way, the first time. We have proven time and again at Exchanger Industries that constructive, collaborative work across functions and process steps can solve the most difficult problems.

View Our Projects

World Leader In Industrial Heat Transfer Technology